Using PetApp
For help with an account, pet profile, business page or other feature, send us a message with the details.
Read the support guideHelp & support
We’re here
to help.
Tell us what’s happening and include the relevant link or reference. Please don’t send passwords or sign-in codes.
Safety & reporting
Use the Report action in PetApp for an account or specific content. For follow-up, contact our team with the relevant reference. Don’t forward illegal images or videos.
Community guidelinesYour information
Use our contact form for questions about access, corrections or removal of your information. For app account deletion, follow the existing account-deletion process.
Account deletion informationFounding Pet cards
Scan the QR printed on your card to open your pet’s page. If something looks wrong or you’d like it removed, send us the card number or page link. Keep that link out of public posts if you don’t want others viewing the page.
Get help with a card